What does it take to turn listening into lasting loyalty? Feeding America CEO Claire Babineaux-Fontenot reveals how gratitude, inclusivity, and authentic storytelling can transform organizations and communities. Her leadership lessons—rooted in respect and real connection—offer practical inspiration…

A Conversation With Sean Albertson, CX Leader, International Speaker, Award-Winning Author, and Founder, CX on the ROCKS Collective

Expressing gratitude to donors is crucial for nonprofit success. This article explores various ways to thank donors, from heartfelt notes and personalized gifts to hosting events and making personal phone calls. Learn how to make your donors feel appreciated and valued, ensuring their continued supp…

With competition rising and member expectations higher than ever, health plans have a unique opportunity to stand out. By integrating emotional intelligence and gratitude into marketing strategies, plans can transform interactions into lasting relationships. Celebrate milestones, resolve concerns wi…

This article provides ten thoughtful donation thank you letter templates designed to keep donors engaged and appreciated. It emphasizes the importance of personalized messages in strengthening donor relationships and encouraging future contributions. Each template offers unique ways to express grati…

This article emphasizes the importance of consistent, year-round direct mail campaigns for Medicare Advantage (MA) plans. It highlights how personalized direct mail can create meaningful touchpoints throughout the member lifecycle, from onboarding to preventive care reminders and birthday celebratio…

A thoughtful thank-you card can leave a lasting impression and strengthen business relationships, whether you’re reaching out to clients, colleagues, or employees. Dive into our list of expertly crafted thank-you messages, tailored for various industries and occasions.

In today's world, where gestures of appreciation can truly make a difference, prioritizing the recognition of veterans within your business is essential. Veterans bring unparalleled dedication, resilience, and leadership to any workforce. Their contributions, both in military service and civilian li…

It’s important to recognize employees for their hard work, and Employee of the Month awards are a great way to highlight the efforts of top performers across your organization. Being recognized at work is always a great feeling, so when managers take a few moments to call out those who have gone abo…

Meet Mail to One from Hallmark Business Connections. It’s an easy, fast and flexible business solution that gives you on-demand card-sending opportunities for occasions when bulk sending isn’t needed. A professional way for you to select a single greeting card online, personalize it for a specific i…

Strong relationships are the cornerstone of any successful business and require advisors who can deliver real results with personalized attention. To remain effective over time, it's crucial to examine all aspects of relationship building in business — from present difficulties when maintaining clie…

Thanksgiving offers companies the perfect occasion to leverage the proven benefits of sharing gratitude both within and outside of the workplace.