Guest Contributed

CX That Puts People First: What Financial Service Customers Expect in 2025—and How Leading Brands Are Delivering It

A Conversation With Sean Albertson, CX Leader, International Speaker, Award-Winning Author, and Founder, CX on the ROCKS Collective
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Article

Set Up Automatic Mailings to Streamline Customer Communications

At Hallmark Business Connections, we know how integral your relationships with customers, employees and business connections are to the success of your business. We also know how busy you are every day of the year, so that’s why we’re always on the lookout for ways to streamline relationship-buildin…
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Article

Connect With Impact | Build an Address List to Strengthen Business Relationships and Boost Sales

Your client address list is a powerful tool, and the more you tap into its potential, the more you’ll benefit. With Connect by Hallmark on your side, the possibilities are endless. It’s an innovative solution that allows you to build stronger customer relationships—all while saving time and money.
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Article

Creating & Updating Your Address Book for Seamless Mailings

At Hallmark Business Connections, our make-it-easy services let you personalize and send cards to hundreds (or thousands!) of recipients with just a few clicks. But to make sure every card arrives at the right place, at the right time, your recipient data must be formatted correctly and kept up to d…
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Article

Custom Birthday Cards Mailed For You in Three Clicks

Delve into the importance of recognizing birthdays in the workplace, highlighting how a simple, personalized card can boost morale, enhance loyalty, and improve overall employee wellbeing. Learn about the benefits of workplace recognition, tips for crafting heartfelt birthday messages, and how Hallm…
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Article

Emotional Intelligence in Healthcare Marketing: How Gratitude Can Drive Member Loyalty

With competition rising and member expectations higher than ever, health plans have a unique opportunity to stand out. By integrating emotional intelligence and gratitude into marketing strategies, plans can transform interactions into lasting relationships. Celebrate milestones, resolve concerns wi…
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Article

Touchpoints that Matter: How Year-Round Direct Mail Keeps MA Members Engaged

This article emphasizes the importance of consistent, year-round direct mail campaigns for Medicare Advantage (MA) plans. It highlights how personalized direct mail can create meaningful touchpoints throughout the member lifecycle, from onboarding to preventive care reminders and birthday celebratio…
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MedicareLifestyle
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Maximizing ROI with Direct Mail: Three Lessons from Successful Medicare Advantage Campaigns

This article discusses the effectiveness of direct mail in maximizing ROI for Medicare Advantage (MA) plans. It highlights how direct mail's longevity, trust, and personalization make it a powerful tool for engaging members. The article provides examples of successful campaigns, such as personalized…
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Hybrid Work Models ARTICLE HERO
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Hybrid Work Models | Paving the Way & Here to Stay

Explore the evolution and benefits of hybrid work models, which combine traditional in-office work with remote and travel work. During the COVID-19 pandemic, many businesses adopted hybrid work to maintain productivity and employee health. Post-pandemic, the hybrid model has proven effective, with d…
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Lead Nurturing ARTICLE HERO
Article

Lead Nurturing Best Practices to Connect You With Clients and Win Business

Lead nurturing doesn’t have to be tedious or time consuming to be effective. And you don’t have to break the bank to make meaningful connections that lead to life-long customers who love your business. You can maintain current client relationships, build new ones and ensure that you remain fully eng…
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Article

Account Management Best Practices | Treat Every Customer Like a VIP

Discover how a strong account management program can transform your business. Learn why nurturing client relationships and delivering personalized experiences are key to boosting customer loyalty and satisfaction. Gain insights and practical tips from Hallmark Business Connections to enhance your st…
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Article

Year of the Consumer: Top 5 Marketing Trends This Year

As we step into 2025, staying ahead in the marketing world means embracing new trends and technologies. This article highlights the top five marketing trends for the year, including the expansion of social commerce, AI marketing automation, unhinged and disruptive digital marketing, personalized AI …
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Genuine Connections with Hispanic Customers and Employees ARTICLE HERO IMAGE 2024
Article

Greeting Cards Create Genuine Connections with Hispanic Customers and Employees

You probably already know that creating a connection with your Hispanic employees and customers requires more than translating a few words into Spanish … quite a bit more, actually. Businesses that are thriving in today’s diverse multicultural landscape know that their Hispanic clients and team memb…
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