Dan Gingiss is a customer experience expert, keynote speaker, and author known as “The Experience Maker™.” With more than 20 years leading customer experience, marketing, and digital teams at brands like McDonald’s, Discover, and Humana, he helps organizations turn everyday interactions into remarka…

Hispanic Heritage Month, celebrated from September 15 to October 15, is an opportunity for businesses to honor Hispanic and Latino culture, strengthen customer relationships, and promote diversity and inclusion. With over 62 million U.S. residents identifying as Hispanic or Latino and a buying power…

A Conversation With Sean Albertson, CX Leader, International Speaker, Award-Winning Author, and Founder, CX on the ROCKS Collective

At Hallmark Business Connections, our make-it-easy services let you personalize and send cards to hundreds (or thousands!) of recipients with just a few clicks. But to make sure every card arrives at the right place, at the right time, your recipient data must be formatted correctly and kept up to d…

Sending cards to celebrate new home purchases is a thoughtful way for real estate agents and related businesses to build lasting relationships with clients. These cards can ease the stress of moving, welcome new neighbors, and strengthen customer loyalty. Personalized greetings and small gifts can m…

Sending corporate sympathy cards is a heartfelt way to show customers and employees that your business cares. These cards convey not only sympathy but also support during difficult times, fostering trust and loyalty. Personalizing your messages makes a lasting impact, demonstrating genuine empathy a…

Celebrate Law Enforcement Appreciation Day by showing gratitude to the police officers who protect and serve our communities. This article offers thoughtful ways to express appreciation, from personalized greeting cards to community events, highlighting the importance of recognizing the dedication a…

Unlock the secrets to effective marketing for accounting firms and financial professionals with these innovative strategies. Learn how personalized interactions and thoughtful client outreach can transform your client relationships and boost retention. Discover practical tips for using custom greeti…

Discover innovative strategies to elevate your real estate prospecting game and build lasting client relationships. This blog explores modern techniques that go beyond traditional cold calling, emphasizing the importance of personalized communication, social media engagement, and creative client app…

Expressing gratitude to donors is crucial for nonprofit success. This article explores various ways to thank donors, from heartfelt notes and personalized gifts to hosting events and making personal phone calls. Learn how to make your donors feel appreciated and valued, ensuring their continued supp…

With competition rising and member expectations higher than ever, health plans have a unique opportunity to stand out. By integrating emotional intelligence and gratitude into marketing strategies, plans can transform interactions into lasting relationships. Celebrate milestones, resolve concerns wi…