
Case Study
Connect by Hallmark Empowers Financial Services Company’s Distributed Workforce to Enhance the Client Journey

Case Study
Billion-dollar Retailer Lifts Sales 133% with Greeting Cards
How an online retailer improved digital marketing results by delivering a personal experience with Hallmark cards.

Case Study
Using Customer Engagement Techniques to Improve Net Promoter Score (NPS) and Employee Net Promoter Score (ENPS)
Empowered employees are happier and more engaged, which reduces turnover and increases productivity.

Case Study
Hallmark Cards Are a Double Win for Marketing ROI
Test a Hallmark business greeting card against any top-performing mail tactic you’re currently using. Most likely, Hallmark cards will be opened, read, understood and acted upon better than your existing solution.

Case Study
Sprint Corporation Doubles Digital Engagement Rates by Sending Custom Hallmark Greeting Cards
Discover how one of the largest mobile networking operators in the United States utilized custom Hallmark greeting cards to deliver a customer appreciation message and offer designed to improve digital engagement.

Article
Hallmark Celebrates Customer Experience with a Custom Card for CX Day
“Having personally been at Hallmark and experienced their creative studios, I am delighted to see their special talents are back for the fifth year to create a special touch for our members, partners and sponsors with a unique card, just for the CXPA,” says Diane Magers, CEO of CXPA. “This card is a…

Whitepaper
Low Member Experience Ratings? | How Health Insurers Can Impress Members & Get Five-Star Feedback
In the competitive world of health insurance, it is key to deliver an enhanced, high-quality member experience to stand out and achieve high member satisfaction ratings. Consumers are smarter and more discerning than ever, and health insurers that focus their marketing efforts on member-first strate…

Whitepaper
How to Create a Differentiated In-Store and Online Customer Experience
The dynamic between consumers and brands has shifted faster in retail than in any other industry. In today’s world of consumer retail, customers call the shots.

Whitepaper
How Modern Marketers Can Deliver Better Customer Experiences
Customer experience has become a key driver of purchasing behavior. In fact, as most C-suite executives at consumer brands will tell you, it’s the key driver.

Case Study
Hallmark Greeting Cards Improve Client Retention and Agent Engagement
After The Great Recession of 2008, coupled with the knowledge that it costs seven to nine times more to attract a new client than to retain one, a national financial services company decided to revisit its overall client experience and its impact on retention.

Infographic
Marketers Love Hallmark Cards and Here’s Why
It’s a proven fact—Hallmark cards perform better than other marketing tactics. We’ve seen our custom greeting cards and greeting card collections improve response rates, re-engage lapsed customers, increase customer satisfaction ratings, increase number of cart purchases and so much more.

Case Study
This Format Will Outperform Your Top-Performing Direct Mail Piece
You can almost guarantee that Hallmark cards will be opened, read, understood and acted upon better than your existing marketing solution.