
Case Study
Billion-dollar Retailer Lifts Sales 133% with Greeting Cards
How an online retailer improved digital marketing results by delivering a personal experience with Hallmark cards.

Case Study
Using Customer Engagement Techniques to Improve Net Promoter Score (NPS) and Employee Net Promoter Score (ENPS)
Empowered employees are happier and more engaged, which reduces turnover and increases productivity.

Case Study
Hallmark Cards Are a Double Win for Marketing ROI
Test a Hallmark business greeting card against any top-performing mail tactic you’re currently using. Most likely, Hallmark cards will be opened, read, understood and acted upon better than your existing solution.

Case Study
Sprint Corporation Doubles Digital Engagement Rates by Sending Custom Hallmark Greeting Cards
Discover how one of the largest mobile networking operators in the United States utilized custom Hallmark greeting cards to deliver a customer appreciation message and offer designed to improve digital engagement.

Case Study
Hallmark Greeting Cards Improve Client Retention and Agent Engagement
After The Great Recession of 2008, coupled with the knowledge that it costs seven to nine times more to attract a new client than to retain one, a national financial services company decided to revisit its overall client experience and its impact on retention.

Case Study
This Format Will Outperform Your Top-Performing Direct Mail Piece
You can almost guarantee that Hallmark cards will be opened, read, understood and acted upon better than your existing marketing solution.

Case Study
Building Customer Satisfaction and Loyalty with the Power of Hallmark Cards
Whether in the form of an appreciation message, a word of encouragement, a condolence or even an apology, employees can engage and truly connect with customers.

Case Study
Shopper Marketing at Its Best: Creating “Loyalty Beyond Reason”
To raise the loyalty-marketing bar, Walgreens collaborated with Hallmark to take personalized action on key customer insights and data—using a custom Hallmark greeting card to do the hard work. Emily Miller, who was then category manager of greeting cards at Walgreens Retail Products, wanted to demo…

Case Study
Using Hallmark Cards to Drive Retail Revenue & Digital Engagement
Maintaining a top-of-mind presence with your customers is tough, especially with one-stop e-tailers touting shopping convenience. The answer lies in adopting an omnichannel marketing approach that seamlessly connects with customers through multiple channels in a way that feels natural to the custome…

Case Study
Hallmark Greeting Cards Work Better Than Letters, Phone Calls and Other Greeting Cards
Learn how a financial services company with over 10,000 locations uses Hallmark cards to improve client retention and agent engagement.

Case Study
Major Retailer Improves Marketing ROI by Sending Hallmark Cards for 5+ Years
A large retail chain with thousands of locations and an ecommerce platform was looking for a marketing solution that could achieve a number of its most challenging marketing goals.

Case Study
Increasing Customer and Employee Satisfaction with a Hallmark Card
How the Hallmark Customer Care Solution enhanced the customer experience for Evergy (formerly KCP&L), a case study.